Centric One90

I was recently fined $150 for allegedly leaving six trash bags outside my apartment. While I take full responsibility for anything placed outside my unit—since it is my space—I did not leave those bags out.

Upon reviewing the lease agreement, it explicitly states:

“If any resident misses service on any of the designated nights, it is their responsibility to bring trash to the designated compactor or dumpster area or keep the trash inside his or her apartment until the next collection evening.... Containers/trash may NOT be left out for any reason during non-designated times. If not complied with, resident will receive a warning. If after the first warning the resident is again in violation, his or her container will be removed and/or a fine of $25.00 per bag will be issued.”
Naturally, I asked when my first violation occurred and when I received a warning. Their response was concerning. They ignored my questions and stated there was “nothing further to discuss.” I was told that if I didn’t pay the $150 fine, they would apply an additional late fee—10% of my rent.

When I requested proof of a prior warning, they referenced a "community notice" sent via mass email seven months ago. A general notice to all residents is not the same as a formal warning for a specific violation.

Not only did they sidestep the terms clearly outlined in the lease, but they also penalized me without any evidence of a prior violation or proper warning.

If you're considering living here, I urge you to think twice. This isn’t an isolated incident—other residents have faced similar issues. On top of that, the amenities are often closed for vague and unexplained reasons.
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Property is generally ok, but is starting a required vehicle/guest vehicle registration program enforced by a questionable 3rd party tow company whose business model is based on profiting off of visitors.

I know the practice is normal nowadays, but normal does not make it acceptable. The tow companies that administer these programs need an absurd amount of personal information only to harass friends/family that come to visit. The last thing resident's need is one more administrative task to... think of and stay ontop of when the effort to required to simply sustain life is already double what it was two years ago.

The egregious part of this was that it was implemented 3 months after signing a new lease, making it a new rule required to be followed that was sprung on me with 75% of my lease still remaining.

Find somewhere that treats you right and administers their property in a way that punishes those doing the wrong, not by putting more burdens on everyone. Read More

1. Horrible bugs infestation: cockroaches, ants, fruitflies are everywhere!
2. Terrible location: surrounded by highway and crossroads, railway line nearby is under construction. Have to wear earplugs everynight to fall asleep
3. Irresponsible team: trash won't be picked up timely and the team is not helpful

The apartment manager I believe her name was Amanda has made all my initial issues and worries be a thing of the past.
Often times apartments don’t respond to feedback but that’s not the case with Aura one90 they quickly resolved all issues I had and now I am happy to call Aura one90 home.
Thanks Amanda and team!

The maintenance staff at Aura is so incredibly kind and efficient. I have never had to wait more than 24 hours to get any repair done in my apartment.