Tellus

I’ve been at this apartment for about a month and it is the least tenant friendly apartment I’ve ever had. They require a cashiers check for your first payment (no online option). For lockouts, they charge $75 which is a little expensive, but they also won’t give an estimate on when they will arrive to let you back in and it can take over an hour to get back in. I would strongly recommend avoiding this apartment building unless you want to be treated like crap because of “company policy”

I’ve lived at the Tellus for over 3 years and when I was ready for a bigger space, I opted to stay here as opposed to moving to another community. The management team including Conceirge and the maintenance staff have always been supportive, friendly, and attentive and I’ve always felt they go above and beyond to make residents feel welcomed and cared for. The apartments themselves are modern and stylish and I feel they offer a high-end living experience in a comfortable Arlington neighborhood.... One of the best features, and a primary reason to stay put, is the stunning skyline views of Washington, D.C., which truly elevate the living experience. Very happy with my time here thus far! Read More

Cons:
- Management. The building management is the main reason we chose to not renew our lease. I'm tempted to type out each individual issue we have had with them but there is a character limit on this review. The assistant manager is unhelpful and rude. Every time we were forced to interact with him there was an equal chance of either being completely ignored or receiving a rude reply that in no way answered our original question. The building manager was (at least to my roommates and I),... completely absent. I could be stuck in an elevator with the man for an entire day and likely would not recognize him. The best thing I can say about him is that he was never rude because he never replied to a single email.

- Amenities. Had we known that management would make it so unpleasant and difficult to use the amenities, we would have chosen to live somewhere else. They were often closed for unknown reasons without any communication from management, constantly changing requirements to use the pool (even after vaccines were released and COVID cases fell), and the firepit in the courtyard was often inoperable.

- COVID protocol. This is one of the areas that bothered me the most. COVID rules and regulations were slow to come out (even after many other buildings had released theirs) and horribly enforced. Staff rarely wore masks, even when doing maintenance in our unit. The only COVID rules that were strictly enforced regarded use of the pool which I can only imagine was to reduce the cost to maintain and pay for a lifeguard.

-Move out: exorbitant damages fees and lies about condition of apartment

The only pros for this building are the central location, the view if you are lucky enough to be on a high floor, and Walter at the front desk. Read More

Due to poor timing, I unfortunately endured living here for two years, which was longer than I intended due to the many problems I faced while in the building. In addition to the numerous maintenance issues I faced during my lease, the management company in charge of this building is absolutely awful. They are completely unwilling to work with you and will squeeze you for every penny they can get from you. They are extremely difficult and unprofessional- I have not had a single positive... experience with Greg or Jamal, and unfortunately Xavier, who was cooperative, has departed. The amenities may be pretty as you walk in the building, but they are not maintained and definitely not worth the headache of dealing with management when you have issues. The rent is way overpriced considering what you get, and you can find better in Courthouse. Don’t be deceived as I was when I moved in by the glass and mirror Read More

Due to poor timing, I unfortunately endured living here for two years, which was longer than I intended due to the many problems I faced while in the building. In addition to the numerous maintenance issues I faced during my lease, the management company in charge of this building is absolutely awful. They are completely unwilling to work with you and will squeeze you for every penny they can get from you, and are extremely difficult and unprofessional. The amenities may be pretty as you walk in... the building, but they are not maintained and definitely not worth the headache of dealing with management when you have issues. The rent is way overpriced considering what you get, and you can find better in Courthouse. Don’t be deceived as I was when I moved in by the glass and mirrors.

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