7/22/26
Verified Renter
The neighborhood is great. Lots of amenities and the people are nice. The rooms is general are mid. There’s a gap in the front door so air comes through. The bathroom door hits the toilet. The paint job is horrendous. I have a closet door that gets stuck because they didn’t let the paint try. Paint splashes on door handles and the countertop. My sink in the bathroom moves when you turn the water on. The floor vinyl is bubbly. My shower peels, fridge doesn’t close unless you slam it and even then... there’s still a gap. The light switch in my room doesn’t go to any outlet. Definitely a rushed job, and you just can’t count on the service team to help. If I could post videos I would. This is my first apartment so I don’t have much to go on, but the issues I listed I know my neighbor also has cause we be talking about it.
Review from Apartments.com
Property Manager at Kensington Crossing responded to this review
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (540) 372-3793 so we can work towards a resolution. We look forward to hearing from you.






