West Fifth Apartments

Maintenance They were prompt and exact with time scheduled. Crew was considerate and friendly.
Completed the job in a timely manner. Cleaned up the mess completely.

I recommend this apartment community to anyone looking to live in Ontario. I have been living here for a long time. Friendly and helpful leasing office and maintenance staff. Schools and Park and Shopping is all walking distance. Huge Pool, BBQ grills, and very nice gym and laundry rooms. All amenties are kept clean.

Our family has been living here for nearly a year; we chose this apartment complex because of the excellent schools nearby that my children love.

We plan to renew our lease, as we are very satisfied with the West Fifth Apartments—the service is excellent and saves us a lot of hassle.

The rent is well worth the level of service provided.

I recently moved into this community, and it’s impeccably maintained with recent renovations giving it a fresh feel. Initially, I had an unpleasant experience at another apartment in Rancho Cucamonga and decided not to move in. That’s when I came across West Fifth. The entire process here was smooth and pleasant. I needed to move quickly, and the management accommodated me by finding a beautifully upgraded apartment and moving me in within two days. I’m incredibly thankful for their prompt and... excellent service. The managers, Grace and Jenna, are delightful, and the leasing consultant, Carolina, was very helpful and courteous. I would highly recommend West Fifth to anyone – 10/10. Read More

Greedy people that increases the rent every year. Just received another rent increase and a utility increase during the pandemic yet they shut off the water every few days and leave letters taped to your door with personal information inside so if it were to fall off the door and someone decides to read to it, they will know your information. The laundry room stays dirty with not in order machines that takes your money even though it gives you an error message and there is no warm water only... cold and hot. They had a giant trash bin next to my car and damaged my car, but took no responsibility. Instead they moved the bin closer to my car leaving me no choice but to park on the street. They changed the apartment key and only issued two keys and said they don't know when they are going to get anymore keys in. Since they are not traditional keys, you can't have one made so good luck if you have a three person household. Read More