Kirker Creek

You will regret moving here. Constantly ignored by maintenance and the property management. Good luck getting through to their phones or catching anyone who can help you in their office. They will put up a “be back at 1pm” sign on their office door and when you show up at 1pm, they’ll move the sign to “be back at 6pm” which is past closing.

They were demanding a “late” rent payment a month after I paid it on time via check and trying to charge me late fees. Thankfully I had a check receipt.... Make sure to hold on to those with these people.

My washer machine has been broken for more than a month now and I only moved into this place because of in unit laundry so that my disabled roommate has a way to wash his clothes. I’ve been calling and stopping by the office and leaving emails to management but they’ve been ignoring me. It’s still broken now in September when it initially stopped working in July.

Packages get stolen out of Amazon lockers and Amazon will not deliver packages to your door no matter how much you complain or request front door deliveries. I now have to ship my packages to a friend’s house and go pick them up from there because you have no choice but to use the Kirker Creek lockers that are always empty due to theft. I even come pick up just an hour after the posted delivery and my package is already gone.

My water heater wasn’t working and maintenance came and said “it was running warm” because the water was warmed up from the hot sun outside. I guess they think I was lying because me and my disabled housemate had been taking cold showers every single day. The water won’t run warm for more than a minute which they would’ve seen had they tried to fix the issue. I called daily more than 30x a day at one point and no one came and I stopped by the office and they said they’d ask maintenance about it. Still nothing so I went down and got my hands dirty and fixed my own water heater. For weeks nobody checked in about it meaning I’d still be taking cold showers if I hadn’t fixed it. I called them to ask why they never followed up and they just argued with me and said it was warm when maintenance came that one time while it was still broken.

This place will give you so much unnecessary stress as you try to follow up with them about their inactions. Do not sign a lease here. You will regret it. Read More

Office and maintenance is very unorganized
Last minute move in date changes (day before and at their closing time )
They also did last minute cleaning ,carpet and paint for the apt .
Mail keys don't work
Office people don't know what they are doing
.they just say it's the manger or maintenance they are waiting for but someone should be in charge of how fast things get done and have actually a move in ready apt .
It's taking almost more than a week for mail keys because they give me a set... that don't work and gate codes that doesn't even work .office ladies repeats themselves and says the same answer for a question that has nothing to do with the question I asked and doesn't understand questions and looks lost doesn't know what's going on .the office ladies seem like they don't even communicate to one another about anything.
This is the worst office management I had and I lived in 5 apartments before. Read More

Do not move here. Seriously, keep looking. Here’s why:

1. They use bait and switch tactics. The apartment I thought I was putting a hold on was not the apartment I was eventually given. I was not privy to this knowledge until a day or two before my scheduled move in date. They eventually gave me the ADA unit below a regular floor plan, which meant the person above me has their dryer directly above my head when trying to sleep.

2. Rampant theft issues throughout the entire community. I had my... license plate stolen off the back of my car which was then used to steal another car. Then the thieves took that stolen car and parked it in the lot here. Which means whomever stole my license plate also stole that car and lived near me. My neighbor had their car stolen from the parking lot. The office did nothing to help in both cases.

3. Mice. I caught multiple mice in my apartment. Dead mice line the sidewalks. My upstairs neighbor caught 6 mice in her apartment.

4. Poor communication. Don’t expect a reply via email from them. Enjoy calling the leasing office 20 times before you get an answer.

5. They will hire terrible contractors to do important jobs, like repair the water line. There were days where there’s no water for 10+ hours. Even times when you will go a whole 24+ hours without water. In the middle of summer.

6. Packages will get stolen right from your doorstep.

7. I went a month and 10 days without light in my bathroom. I submitted multiple maintenance requests and send multiple emails to no avail.

8. The furnace in my apartment was faulty, which they knew about prior to me moving in. They decided to wait until I complained about it before they replaced it.

Just don’t move here. Seriously, you’ll regret it. I’m wholly convinced that they rely on people breaking their leases early to leave in order to stay operational. I’d give it 0/5 stars if I could. Read More

They state it's a gated community but what good is that when 90% of the time the gates do not work and are left open so anyone can come adn go as they please. And the got rid of all security so now car break-in's at night are becoming a thing here. Not worth the money.

Property is a mess. We have lived here a few years and the staff is constantly turned over. None of them know what they are doing. They are constantly making mistakes and never fixing them. We did a transfer and it took 5 of them to figure it out. We are expericing an emergency and they won't step out of their bubble to fix it. Leasing staff will talk right over you, especially Diana. She lies too! Says she needs to ask her manager, puts you on hold, says manager didn't approve. When you ask to... talk to manager, manager is never available. STAY AWAY AND DO NOT RENT HERE!!!! Read More