Artists Village Apartments

I am really enjoying how proactive the team in our apartment complex is working, they recently gave the gym a makeover, which I gotta say thank you !
They’ve been remodeling certain parts of the apartment and adding small events throughout the year which makes living at Artist Village very pleasant. The maintenance crew have been fixing any small issues extremely fast so we appreciate you guys.

Cockroaches and flies! Never ending! In the apartment and in the building (e.g. elevator). Small flies that bite and suck blood fly in from drains! Management offered sprays and drain dusting by their designated pest company. After 4 separate sprays and some dustings, with each spray kicking us out of the apartment for 4 hrs at a time, we still have roaches and flies. They mop the halls every day with really strong smelling solution. That probably drives the roaches into apartments. We bought... our own roach bait traps and fly bait traps which did help. We have to keep replacing them because the roaches and flies come back after a while. After spending ~ $200 on pest control out of pocket, management refuses to reimburse, even though the apartment would not be livable without our own measures. For the rent they charge, find a cleaner apartment.

After their response to above post:
I have submitted receipts twice now: Before the above post, and after the below response from Artists Village - AMC. My private communications have been ignored. So I will post receipts here.

II find the current management team dismissive and disrespectful. Again, for the $ they charge, and the multitude of problems that exist (water shut-offs, elevator breakdowns, garage gate breakdowns, leaks, pests, stairs that reek of pee, dirty pool...) find a cleaner apartment! Read More

I just signed my lease fore a 2nd year at Artist Village, and I am still loving it. I love the area, people, and staff. Maintenance is always on top of everything, and there is always something fun going on at a local restaurant, farmers market, or movie theater! Everything you need is local, and the prices are well set.

Hate the new logo but they're dog friendly, quick to respond to maintenance requests, in a convenient location. Generally happy here.

It's a great place to live in, clean, and at the center of downtown Santa Ana, you can't go wrong.