Ridgeline at Canton

I’ve had one of the most frustrating living experiences at this apartment complex. Since move-in, the AC has never worked reliably. My unit regularly reached indoor temperatures of 80–90°F, even with multiple maintenance requests. During the summer, this became unbearable and unsafe.

To make matters worse, broken AC—even during peak summer months—is not considered an emergency by the management, no matter how high the indoor temperatures get. The circuit breakers would also trip constantly when... using basic appliances, sometimes just a fan and microwave at the same time. These electrical issues were never properly resolved, despite repeated reports.

Some of the office staff were also unprofessional and dismissive when I followed up. I never felt like my concerns were taken seriously, even when they directly affected livability and safety.

I’ve since submitted my 60-day notice and requested an early lease termination.
If you decide to move here, make sure to thoroughly check that your AC, appliances, and electrical system are all working. Document everything from the start, and don’t rely on management to respond urgently. Read More

The community has gone through a huge change, The new pool is finally done and it looks beautiful. Service has also improved very much!

Resident Treatment/Services are beyond awful. I couldn’t wait for the end of my lease. Also they make up extra charges out of nowhere and if you are lucky you might get your security deposit back.

Do NOT live at ridgeline at canton… I have had SO MANY issues. I haven’t had a working door in 7 months… trash including random mattresses all over the grounds for months… cat litter was just hardened to my floor upon move in…. So gross here.

When we first moved here we noticed that we didn’t receive a welcome packet on important things like how to submit renters insurance. Also, we never got our patio light maintenance request fulfilled so we had to go out and getting hanging lights just so we can see at night what outside . When needing to contact the office , we never get an answer. When putting maintenance request orders in, it takes more then. 2 weeks to fulfill especially something as simple as a new door knob. And if it takes... longer, we would have to go to the office physically! To remind them and then at that point it gets handled . The garbage area is horrible . In our unit, there are old tenants belongs still in the storage unit, so we have not been able to store our own belongs . Read More