Avalon of Wilmington

I have live here for the past 2.5 years and really have enjoyed it. Great neighbors, great pool, and lots of room in my apartment and around the grounds. No problems parking and I love being able to walk to a restaurant that has good food and an even better atmosphere. Thanks!

I have been a resident for years and have to mention some concerning issues that have recently arose since the new management corporation, Southwood Realty, took over. I’ll focus on my top three concerns.

1. The deteriorating property.

a. There is a stark difference between the newer Saxon Place and the classic Avalon floor plan. However they are all priced on the higher end and you’re required to pay for cable, internet, trash, and three separate water, sewer, and admin bills on top of a... high market rent. This is not a luxury complex besides the pool. Literally the pool is the only thing going for this place.

b. The amenities are not maintained properly. There are some serious safety issues throughout the property that needed addressed years ago. The gym has had broken equipment for years. The cardio room frequently has had A/C issues as well. The courts no longer have proper lighting. The new grills don’t work and never have gas. The pool patio has a tv mount, but no TV. The car wash vacuum hose doesn’t even have an attachment and the water hoses don’t have spray nozzles. The dog washing room does not get cleaned often. Half the computers don’t work in the business center any time I’ve needed them.

2. The high turnover.

a. A few years ago Avalon boasted one of the best teams I have ever seen at an apartment complex. Too bad the new management couldn’t retain them. Stephanie is the only one left. She’s also the hardest working and friendliest employee in there. I always see her around the property and she’s still the only one that even seems to care for conversation. The rest will push you out. I’ve even witnessed them cut Stephanie off mid conversation while I’m in the office. Does not seem like a healthy work environment.

b. The maintenance team under the new management is focused on speed of completion and not quality of service. They no longer contact you before entering as a courtesy. You also have to submit a request multiple times because they don’t actually address this issue properly. Looks like new guys every week.

3. Crime

a. Just look up the crime reports for here. It’s astonishing.

b. Car break ins. Rather than getting emails about community events or socials, we get patronizing communication on how to properly lock our cars.

c. Patrolling has ceased. It definitely gave me peace of mind to know at least there was a patrol car that would monitor the property. Read More

Like other reviews say, they showed me the apartment that I was told would be mine but on move in day it was a completely different apartment in a completely different building/area of the complex, this complex is NOT safe and the management does nothing to fix or help that. My cars been broken into 4 times, my neighbors apartment got broken into in the middle of the night. Drug deals happen all the time around the complex. I’ve witnessed and heard numerous shootings, the grounds are not kept up... , these are not luxury apartments by any means. When they do the grounds keeping if you’re on the first floor do not keep anything nice on your balcony, they will blow dirt, mulch and rocks all over your patio furniture and whatever you have out there will be destroyed especially when it’s wet dirt they are blowing on your balcony. Cheap appliances, everything breaks and walls are THIN. Do not move here, I would not recommend this place to anyone. Read More

Would not even recommend to my enemy. Everything that could happen…happened to us. Theft and car breaking, mold and lack of clean and safe outdoor spaces, drug paraphernalia being left all over.

First off I want to say the apartments are not luxury at all. Rushed paint jobs, they dont replace carpet after prior renters (especially if those prior renters had pets), pet odor in carpets, dog/pet fur still in carpet, fleas and ticks in carpet!

Very very thin walls and flooring, you can hear everything! The airport is close by you can hear the airplanes taking off and landing. It’s a train track close by which you hear the trains 1:00 am -5:00am. If the upstairs neighbors flush there... toilet you can hear it!

Neighbors don’t have respect for other neighbors, kids run and jump around in the apartments, I mean you can hear everything! I would not recommend these apartments to anyone!!! Read More