Arrive Wakaba

I’ve lived in this building for 5 years. The building is well kept and the neighborhood is walkable. The supporting staff (maintenance, housekeeping, concierge) are great. I enjoy having safe parking. Though there are often issues with the gates to the parking garage. Overall I’ve been very happy here.

Since the management changed recently the tone of communications to residents often feels like scolding. I’ve also experienced several missed opportunities for customer service recovery just in... the past 3 months from the leasing office staff. This has been disappointing considering the expense of living here. I think “improvements” that residents didn’t ask for should be secondary to providing exceptional customer service and it’s frustrating feeling like your concerns aren’t taken seriously.

That said, Wakaba has been a comfortable place to live and I would recommend considering it as you choose a new home. Read More

Small hiccups from when new management took over, but I overall enjoy living here. It's clean and well maintained. The maintenance team is friendly and top notch. My neighbors are great.

My main complaint would be being talked over and interrupted over a recent dispute in the leasing office and the lack of responsiveness/communication about the action taken afterwards.

Also, there are periods of time when the parking barrier causes issues. Parking is shared with a public lot, so it may get... backed up when customers aren't able to make payment. Other times, it malfunctions. If the parking attendant or apartment security isn't around, you could be stuck for quite a while and sometimes, you'll have to have your parking fob reprogrammed at the leasing office to work after a parking barrier malfunction. Read More

Everything at the apt is amazing. The only issue I have is the constant issues with access in/out of the garage. Joes parking machine has a lot of issues. My key fob doesn't work sometimes. Or doesn't register when I come in or out. If they fixed this it would be the best.

I’ve really been enjoying living here! And recommend arrive Wakaba to my friends! The amenities are top-tier and management keeps them clean and ready to use always. I have reviewed my lease here once.

We have moved here for a few months now and couldn’t be happier! No pest issues, no safety concerns even though everyone knows Little Tokyo neighborhood itself can be sketchy in some areas. One thing that occasionally can be bothersome is the fire alarm have gone off a few times since our move in, but it’s not the fault of the office management but annoying people who messed with the alarm. The staff did quickly resolve the issue as promptly as they could though. Overall, this is a great place... to live and would recommend to anyone interested. Read More