Jamison at Brier Creek

We began our lease only a few months ago and have experienced nothing but frustration and an extremely unprofessenial and discourteous office staff. We have experienced frustration with such items as maintenance requests--we moved into our unit with chunky mildew in our washer. On top of that, the middle piece in the washer was actually broken with a sharp edge that snagged our first load of laundry. For two weeks there was no communication or update on this maintenance request. For two weeks we... had our dog locked up in the bathroom hoping someone would come fix this. Two weeks of doing laundry elsewhere. Next on the list of unprofessionalism--we requested a second large storage unit. It was infested with mold and mildew so we were not able to utilize it. I informed staff immediately and was ghosted for 20 days. They had no problem charging us for a unit that we weren't using though. The only communication that happens between the office and tenants is when the tenant reaches out. After 20 days, we were told they were coting the unit and that should be done in a couple days. Two weeks later, we heard nothing. At that point we just decided we didn't want it. It's also worth noting that we signed a legal binding contract for a set price for our unit, then were over-charged for it. When we inquired about it, the office said 'it was made in a rush and we're human, it happens". Again, we said we want the medium unit instead. Now we've been ghosted again. This experience has been nothing but a disappointment. Read More

The Jamison at Brier Creek is not a safe place for dogs. Some residents in the neighborhood will smoke and leave blunts near the playground and at the benches inside the dog park, which has led to my dog getting marijuana poisoning 3 times. The Jamison has emailed me saying they're sorry this has happened, but have not made any announcement or changes to address this.

This is more than an apartment complex. It truly is a community. The staff and neighbors are so friendly. The accomodations are beautiful. I love it here.

Jamison at Brier Creek is a lovely community. The apartment is beautiful, the amenities are awesome & everything so clean! I like that everyone in the office is so friendly and welcoming. I moved here from the Boston area and they helped make the process much easier than I thought.

The staff is amazing. Very attentive and responsive. Maintenance staff is quick to respond in even non emergency situations. They leave the place cleaner than they found it. Front office staff works hard to be as accommodating as possible and looks out for the residents. Amenities are high quality and well maintained.