7/20/26
Verified Renter
My experience at Cortland Van Dorn, particularly since moving into Apartment 1317, has been extremely disappointing. I have faced one maintenance issue after another, and many of these concerns have not been handled with the urgency or level of care I expected.
The most serious issue has been the ongoing mice problem. A mouse crawled onto me while I was sleeping in my bed, causing me to wake up screaming. This was frightening, unacceptable, and raised serious concerns about the health, safety,... and cleanliness of the apartment. I previously moved from Cortland Landmark because of a similar issue, only to experience an even worse problem at Cortland Van Dorn.
Residents should not have to repeatedly follow up or feel ignored when reporting serious maintenance, pest control, and habitability concerns. I am requesting immediate action, clear communication, and a permanent resolution—not another temporary fix. Based on my experience so far, I cannot recommend this community unless management takes prompt and meaningful steps to address these ongoing issues.
Review from Apartments.com










