2/16/26
Verified Renter
This place is not worth the money. 20 available units as of 2/16 is not a good look. Homeless people get in a night and the package room is a mess. Staff has no regard for residents property. This place is far from “luxury”. All apartments in the area are better priced. Look elsewhere.
Review from Apartments.com
Property Manager at Cortland Ballston responded to this review
Hi there,
My name is Kevin, and I’m the new Senior Community Manager here at Cortland Ballston. I’m very sorry to hear about the concerns you’ve experienced, especially around building access, package management, and overall consistency in the... community. I understand how frustrating that can be, and I appreciate you taking the time to share your perspective.
I’m focused on improving the resident experience moving forward, including security, cleanliness, and day-to-day operations. Our package room was cleaned and reorganized today, including added storage for smaller packages to help keep things more orderly. We’ve also updated all of the courtyard furniture, and our fitness center is currently undergoing a full renovation to enhance the overall amenity experience. In addition, all exterior windows were professionally washed last week, and our lobby and office area are scheduled for renovation shortly.
If you'd like to discuss your experience further or if there is anything we can do for you, please always feel welcome to reach out to us at ballston@cortland.com.












