7/20/26
Persistent AC Problems and Poor Maintenance
My experience has been very disappointing. The biggest issue is that management rarely responds to maintenance requests. We have submitted multiple work orders, but many receive no response at all, and problems remain unresolved for weeks. In addition, the air conditioning has not worked properly for a long time, leaving the apartment uncomfortably hot. Even after several maintenance visits, the issue has never been fully fixed. Residents should expect slow maintenance, poor communication, and... unresolved repair issues.
Review from Apartments.com
Property Manager at Pines of York responded to this review
Thank you for sharing your feedback. We understand how important timely communication and reliable maintenance service are to the resident experience. We appreciate you bringing your concerns forward and would like the opportunity to better... understand the outstanding issues you’ve experienced. Please reach out to our Customer Care team at CustomerService@druckerandfalk.com, so our team can review your concerns and work toward addressing any unresolved matters.








